Shipping and Returns Policy

Shipping Policy

All deliveries take a standard 2-5 working days.

Please ensure that your shipping address is correct when you are placing your order, as we will not be responsible for replacing or refunding orders that have been lost in the post due to incorrect address, if your order is returned back to us, you will be responsible of paying the postage to be shipped out to you again.

Please bare in mind it takes us 1-2 working days to process your order. We will then start the packaging and delivery process.

However , if you do not received your item in this time period please Emails Us ayomifooduk@hotmail.com

 

Refund and Return Policy

Due to the nature of the item, for sanitary purposes there are no refunds or exchanges once the item is opened and used.

In the unlikely event you receive an incorrect/damaged item, we will gladly replace & refund the item. This must be notified within 7 days through our email and contact. ( ayomifooduk@hotmail.com )

In the email please include :-

– Your full name, order name as well as a screenshot of your order summary.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at ayomifooduk@hotmail.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Need help?

Contact us at ayomifooduk@hotmail.com for questions related to refunds and returns.